Location: New Glasgow, NS
Job Position: Warranty Writer
Reports To: Service Manager

Job Overview

We are looking for a detail-oriented RV Warranty Writer to join our team. This role is responsible for managing and processing warranty claims for recreational vehicles, working closely with service technicians, manufacturers, and customers to ensure claims are accurate and submitted in a timely manner.

The ideal candidate is organized, communicates well with multiple stakeholders, and has experience in service administration, warranty processing, or the RV/automotive industry.

Key Responsibilities 

• Prepare, review, and submit RV warranty claims to manufacturers and suppliers.
• Ensure warranty documentation is accurate and meets manufacturer requirements.
• Work with service technicians and advisors to gather required information for claims.
• Track the status of submitted claims and follow up with manufacturers as needed.
• Maintain organized records of all warranty repairs and submissions.
• Communicate claim approvals, rejections, and required corrections to the service team.
• Assist in identifying warranty trends and potential claim issues.
• Ensure compliance with manufacturer policies and procedures.
• Support the service department with administrative tasks when required. 

Qualifications

• Previous experience in warranty administration, service writing, or dealership service departments (RV, automotive, or marine preferred).
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency with computers and dealership management systems.
• Ability to work independently and as part of a team. 

Preferred Experience 

• Knowledge of RV systems and components.
• Experience working with manufacturer warranty portals.
• Background in RV dealerships, automotive dealerships, or service centers. 

What We Offer

• Competitive salary
• Health benefits (if applicable)
• Paid vacation
• Supportive team environment
• Opportunities for growth within the company 

How to Apply 

Interested candidates are encouraged to submit their resume and cover letter to:
[email protected]